Account Information

Why Create an Account?

Creating an account allows you to take advantage of great benefits. With your account you can checkout faster, store your shipping address, create a Wishlist, view your order history and track orders at any time.

Opening a New Account

Register while placing an order or go to "Login" at the top of the page. Under "New Customer," fill out your name and email address and provide a password to create an account.

Managing My Account

Log in to view your account information, change your email address or password, add or change addresses, update credit card information, view orders and estimates, or see a statement on your account. You’ll also need to be logged in to view and manage your Wishlist.

If you forget your password, select "Login" at the top of the page and click "Forgot password?" Enter your email address to get an email with a password reset link.

You are allowed only one billing address, but multiple shipping addresses can be stored. Orders are automatically shipped to the default shipping address unless another address is selected.

Using & Managing Wishlists

You must be logged in to an account to utilize the Wishlist feature. Once logged in, you can add an item to your Wishlist by clicking the ‘Wishlist’ button in the Quick View or on the item’s product page.

When logged in, you can view and manage the items in your Wishlist by clicking your Account icon at the top of the page. Then click "All my lists" under the "Wishlist" section to view your wishlist(s). You can also access the Wishlist from the left column on your My Account Page. On the Wishlist page you can organize items into multiple lists and add directly to your cart.

Changing my Email Address & Password

Log in and go to "Overview" by clicking on your account icon.

To update your email address, select "Settings" and "Profile Information" from the left column, edit the email address field, and click Update.

To change your password, select "Update Your Password" from the left column, enter your current password, create your new password, and click "Update."

Online Support Cases

An online support case is for product support only. For general inquiries, please contact us by email, phone or online chat. An online support case can be filed from your web account. A web account is created when you register online or when you place an online order (if email and password is provided).

Log in, click on your account icon and select "Overview" to file a support case. Click "Cases" and select "Submit New Case" from the left column. Fill out the form and click "Submit" to report a problem or ask a question regarding a Sailrite product. Your case will be assigned and reviewed accordingly within Sailrite. Once reviewed, you will receive an email with a response or solution to your inquiry.