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Lowell Wholesale


Ordering from Lowell Direct

Because of Lowell's affiliation with Sailrite, purchases of product at wholesale pricing can be made at Sailrite's retail store as well as at www.sailrite.com when logged in as a wholesale customer. All wholesale orders are filled and shipped from the Indiana warehouse.

Lowell does not offer a wholesale catalog. You may, however, request Sailrite's retail catalog (product offerings are the same) through the "Catalog Request" on the homepage. Call about a specific item or login to your wholesale web account for wholesale pricing.

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Wholesale Pricing

Wholesale pricing is displayed only when a wholesale customer has logged into their account. You can identify being logged in by seeing your name and a Lowell Wholesale link by the Sailrite logo at the top of every page. Once you logout, only retail pricing is displayed and the Lowell Wholesale link will disappear.

Wholesale customers must pre-register in order to be setup as a valid wholesale account. Registering a New Account on the website will default to display Sailrite’s retail pricing only. Call a Lowell customer service representative to have your wholesale status moved to the new account.

Items that require instructions or value-added processes (like fabric cutting and pattern marking) as well as Sailrite sewing machines and parts are not sold at wholesale prices.

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Payment Information

Lowell Direct accepts credit cards (Visa, MasterCard, Discover, and American Express), checks, or money orders in US funds. Orders paid by check will be held for approximately 7 days or until the check clears. Sorry, no CODs.

If credit has been established, you may select terms upon submission of your order. A finance charge of 1.5% monthly (18% annually) will be calculated on a day-to-charged on invoices not paid within these terms. We reserve the right to refuse or limit credit or to withhold delivery of further goods to companies with past due accounts.

Applications for credit will (if accepted) be activated after the completion of four orders paid for by credit card or check.

When paying by company check, make payable to Sailrite and include a printout of the online order confirmation. Send to: Sailrite/Lowell Direct, 2390 E 100 S, Columbia City, IN 46725.

Discounts and special promotions offered through Sailrite (retail) do not apply to wholesale accounts. If a wholesale customer attempts to use a promotion or discount intended for Sailrite customer use, the discount will be removed during order processing. We will not notify you of the correction.

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Minimum Order

A minimum total order volume of $500 per year is required to maintain wholesale status. If this minimum amount is not met, your account will be changed to retail status and pricing level without notification.

Also, a minimum order total of $75 per order (excluding taxes and delivery) is required for all wholesale customers wanting to receive our low wholesale prices. All items on orders below $75 will be charged at the Sailrite retail price.

Please note that online orders under $75 will not reflect your accurate order total. Items on these orders will be switched to retail pricing and a new order confirmation email will be sent with an updated total.

PLEASE REFER TO CUSTOMER CARE FOR FURTHER ACCOUNT, ORDERING, AND SHIPPING INFORMATION.

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Contact Lowell Direct

Address

Lowell Direct
2390 E 100 S
Columbia City, IN 46725

866.556.9355 (toll free)
260.244.4308 (local)
260.818.2005 (fax)

info@lowelldirect.com

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