Account Information

You can create an account by clicking on “Sign In” in the top right-hand corner of any page on Sailrite.com. If on mobile it is located under the menu icon. If you click “Sign In,” follow the prompt to create a new account in the “New Customer?” box, then enter all required information on the next page. 


You can also create your account at checkout. If you don’t have an account by the time you’re ready to purchase the items in your cart, you will be prompted to make one before you can place your order.

Sign in to view your account information, change your email address or password, add or change addresses, update credit card information, view orders and quotes, or see returns on your account. You’ll also need to be logged in to view and manage your Wishlist.


If you forget your password, select "Sign In" at the top of the page and click "Forgot your password?" Enter your email address to get an email with a password reset link.

You must be signed into an account to utilize the Wishlist feature. Once signed in, you can add an item to your Wishlist by clicking the "Wishlist" button anywhere it displays, including on the item's product page.


When signed in, you can view and manage the items in your Wishlist by clicking the person icon at the top of the page and select it from the dropdown. You can also access the Wishlist from the "My Account" page. You may have multiple lists and you can share your list(s).


To add items to your shopping cart from your Wishlist, click on each independently and then add the items and quantity desired from the product page.

Sign in and click the person icon at the top of the website then click "Account".


To update both your email address and your password, select "Account Settings." After making changes, click "Update Details." Sign in again with the new credentials.

A support case is primarily for product support. For general inquiries, please contact us at info@sailrite.com. A support case can be filed from the footer of the website. You do not need to be signed in to start a case. But please use the same email address that you use to sign in to our site. Your email address is used as an account number, making it possible to link your request with your account.


Your case will be assigned and reviewed accordingly. We try to respond the same or next business day. Once your case is reviewed, you will receive an email with a response or solution to your inquiry.